We stand behind everything we build.
If you are not 100% satisfied with your Oregami purchase, you can return it for a replacement or refund. Items must be returned within 90 days of purchase.
If your Oregami item has a manufacturing defect in its materials or workmanship, you can return it at any time within 5 years of purchase. Oregami’s guarantee doesn’t cover ordinary wear and tear, or damage caused by improper use or accidents. Oregami Luggage will repair or replace the item at its discretion. Customer must pay the freight to send the bag to Oregami Luggage. Oregami Luggage will pay the freight to send the item back.